Returns & Exchanges

At Family Tree Nursery, we want you to love your fashion finds as much as we do. If you are not completely satisfied, we offer 30-day returns on all unworn items with original tags attached.

1

Initiate Your Request

Log into our online portal with your order number and email address to select the items you wish to return.

2

Pack Your Items

Carefully place the unworn garments back into their original packaging, ensuring all boutique tags remain intact.

3

Label and Ship

Print your prepaid shipping label from the portal, affix it to your package, and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our team inspects your return, we will process your refund to the original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing